Detailed Shipping and Delivery Policy
All product prices are exclusive of VAT. The standard VAT rate of 19% is added during checkout, applicable to both goods and shipping costs. My store serves customers across the United Kingdom.
Shipping Costs: A flat-rate shipping fee of €5.99 applies to all orders with a net value below €35. Orders with a net value of €35 or more qualify for free standard shipping. These costs are clearly displayed in your shopping cart.
Order Processing & Dispatch: Order processing typically takes 1-3 business days. Once processed, items are dispatched from our warehouse, with an estimated delivery time of 3-5 business days. Please note that these timeframes are estimates and can be affected by carrier operations and destination.
Final Calculation: The VAT on the €5.99 shipping fee is calculated based on the VAT rate of the products in your cart. If your order contains items with a reduced VAT rate (e.g., books), the VAT on shipping may be lower, reducing the final amount. This is finalized at checkout, ensuring you never pay more than the quoted €5.99—it may be less.
Additional Notes: We aim for efficient service, but processing and delivery times are not guaranteed. This policy covers standard shipments. For inquiries regarding bulky goods or special logistical requirements, please contact our customer service.